Orders, Returns/Exchanges, Shipping & more.
We are really very sorry but some of our carrier partners are currently experiencing delays delivering our orders at the moment. They are working really hard to get your products to you as soon as possible. As a result our Consumer Care team are extremely busy and it is taking us longer than usual to respond to enquiries. We really appreciate your patience and ask that you keep checking your tracking information for updates. Thank you for your understanding.
You are welcome to Email Customer Services 24/7 with any questions or comments.
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If you have an enquiry please call our Consumer Care number: 0808 281 0232.
Including Marketing, PR and Artist Relations please call our main switchboard: 0370 034 6700.