2 Complimentary Treats With All £50 Orders. See all offers

Get instant help from a Bobbi Brown Makeup Artist with our quick and easy "Chat Live" service. Monday-Friday 12-5pm & 6-10pm, Saturday & Sunday 5-10pm.
Need immediate assistance?

Call 0870 034 2988 or Chat Live with a Customer Services Adviser 9am- 6pm Monday to Friday for enquiries about your order, products and assistance using our website.

Consumer Care:
0800 074 6905
9am - 5pm Monday to Friday, excluding public holidays. For queries regarding a store, or product purchased in store.

Head Office:
0870 034 6700
8.30am - 6pm Monday to Friday, excluding public holidays. For queries regarding PR or Marketing or any other Head Office departments.
You are also welcome to Email Customer Services 24/7 with any questions or comments.

Email Us

Our commitment to you is to address any queries and resolve any problems you may encounter when using our website. We currently achieve a platinum level of customer service of 95% first time resolution. If your enquiry needs to be escalated to an expert, your enquiry may take longer.

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