Get instant help from a Bobbi Brown Makeup Artist with our quick and easy "Chat Live" service. MondayFriday 10am10pm, Saturday & Sunday 5pm–10pm.
Need immediate assistance?

Call 0870 034 2988
9am – 8pm Monday to Friday, 9am – 5pm on Saturday and 10am – 4pm on Sundays or Chat Live with a Customer Services Adviser

Consumer Care:
0800 074 6905
9am – 5pm Monday, Tuesday, Thursday and Friday and 9.30 – 5pm Wednesday excluding public holidays. For queries regarding a store, or product purchased in store.

Head Office:
0870 034 6700
8.30am – 4.30pm Monday to Thursday, excluding public holidays. For queries regarding PR or Marketing or any other Head Office departments.
You are also welcome to Email Customer Services 24/7 with any questions or comments.

Email Us

Our commitment to you is to address any queries and resolve any problems you may encounter when using our website. We currently achieve a platinum level of customer service of 95% first time resolution. If your enquiry needs to be escalated to an expert, your enquiry may take longer. Please note: Samples, when available, are offered to customers when placing an order and not on request through our Customer Services teams.

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