Additional Delivery Information Delivery Rules and Restrictions UK mainland orders received by 12 noon, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery. Please allow one additional day for deliveries to off-shore islands, Scottish Highlands and Northern Ireland. Delivery on a date of your choice, Monday to Friday, subject to availability and excluding public holidays. Delivery to Northern Ireland, Scottish Highlands, islands, Aberdeen and other rural areas will be within 2 working days of your selected named day. Yodel is a premium delivery service that offers flexibility to you. On average around 50% of households are empty between 10am and 4pm, therefore we have local couriers that operate between 7.30am and 9pm to provide re-deliveries at a more convenient time. Simply call the phone number on the 'Failed Delivery Card' to arrange a time of delivery that suits you. Please contact us on 0800 054 2988 if you have any problems with arranging re-delivery. Alternatively Yodel will also deliver to a neighbour if you are not at home. Orders are processed and delivered on working days only (Monday through Friday, excluding bank holidays). All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address. We're sorry Bobbi Brown Online only delivers online orders to UK addresses (excluding the Channel Islands). To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode. We are unable to process orders to a P.O Box address.